Visiting guide for Hearts fans
F.C. Copenhagen would like to welcome Hearts fans to the Danish capital and Parken Stadium for the UEFA Conference League match on Thursday 12 December at 6.45pm (CET).
Tickets
Away tickets are sold exclusively by Hearts. The away section is section D1 in Parken Stadium’s D Stand, and the gates open at 7pm.
You are only allowed to display your association with Hearts, e.g. by wearing colours, clothes, scarves and the like, or sing songs or chants related to Hearts, in the away section.
Any away fans sitting in the home sections of the stadium may be denied entry or withdrawn from the ground.
Please note that in the stadium on matchday you are not allowed to wear colours, clothes etc. which may be related to other teams than the home team and the visiting team
Transport
On matchday you can access entrance the D Stand from Østerbrogade and Gunnar Nu Hansens Plads.
We strongly recommend that you do not arrive by car. The parking options at Parken Stadium are very limited and not available, while the parking in the surrounding neighbourhood is also very difficult on matchdays.
For public transport we suggest that you use the travel planner website Rejseplanen, which is available in English, Google Maps, or the Citymapper app. You can also cycle to the stadium from the city centre within 10 minutes.
Information in English about tickets for public transport can be found here at publictransport.dk.
Food and drink in Parken
You can buy a range of food and drink, including beer, in the away section of Parken.
Fanshop
Our official Fanshop at Parken Stadium (the corner of Øster Alle and Per Henrik Lings Alle) is open on Monday-Friday from 10am to 6pm, and on matchdays until kickoff. However, we kindly ask Hearts fans not to visit the fan shop later than Wednesday at 3pm.
You can always visit the web shop at fckfanshop.dk
Stadium regulations
Small details have a big impact on how we all, as football fans, enjoy the game. Therefore, we encourage all fans to read Parken's stadium regulations. These are aligned with the Danish Superliga and UEFA.
Contact
You are welcome to contact our customer service at info@fck.dk. Applications for tifos should be sent to our security department at security@parken.dk.
Accessibility for away fans in Parken
Accessibility tickets should also be bought through Hearts. The accessible seating – including seats for assistants and plus-ones if required – are on a specific platform immediately next to the away section.
Accessible away fans should use the VIP entrance just next to the away fan entrance in the D Stand. Stewards will assist with access to a lift to the third floor, from which there is direct access to the disabled spaces and easy access to a disabled toilet.
Parking spaces for all accessible visitors are located behind the B Stand – the opposite end to the D Stand. If accessible fans of the away team need a parking space, we kindly ask you to contact our Customer Service team at info@fck.dk, and we will find a solution as close as possible to the D Stand.
We can always arrange a stopping point at the stadium's gate area (the corner by the A and D stands), from which there is only a short distance to the entrance for accessible away fans.
